Sub-second responses
Streaming speech recognition and voice synthesis run in parallel, so callers hear a reply in well under a second — no awkward silence.
Features
A complete Voice AI platform, not a phone menu
Agents that listen, understand, act in your systems and speak naturally — across phone lines and WhatsApp.
Real phone numbers
Bring your own SIP trunk, connect a GSM gateway, or route your existing short code. Agents answer inbound and place outbound calls.
WhatsApp audio triage
Customers send a voice note; your agent transcribes it, works out intent and urgency, then replies with voice or text.
Tuned for West Africa
Speech models tuned for West African English and French accents, local place names and phone-number formats.
Smart hand-off
When a caller needs a person, the call transfers to your team with a live summary and transcript already on screen.
Live call telemetry
Watch latency, containment, sentiment and queue depth in real time. Every call is recorded, transcribed and searchable.
Actions, not just answers
Connect agents to your core banking, CRM, billing or booking systems through webhooks and a REST API.
Natural voices
Choose from premium voices or create a custom brand voice, with control over pace, warmth and pronunciation.
Enterprise security
Encryption in transit and at rest, role-based access, PII redaction in transcripts and full audit trails.
Under the hood
A streaming pipeline built for speed
Each stage starts before the previous one finishes, so replies begin while the caller is still finishing their sentence.
Caller audio
SIP, GSM or WhatsApp voice note
0 ms
Speech-to-text
Deepgram Nova streaming transcription
~200 ms
Reasoning & actions
Intent, policy checks and API calls
~250 ms
Voice synthesis
ElevenLabs streaming voice
~180 ms
Reply or hand-off
Spoken answer or transfer with summary
<1 s
Typical timings; actual latency depends on network conditions and is reported per call in your dashboard.
Solutions
Templates for every high-volume line
Banking & fintech
Balance checks, card blocks and loan follow-ups — answered on the first ring.
- Verify callers with account PIN or OTP before any disclosure
- Block lost cards instantly and log the event to your core system
- Outbound repayment reminders with promise-to-pay capture
- Escalate fraud reports to a live officer with full transcript
Telecom operators
Absorb peak-hour care traffic without adding seats.
- Data bundle, airtime and SIM-swap requests handled end-to-end
- Network outage announcements pushed to affected callers
- Mobile-money dispute intake with reference capture
- Works on direct SIP trunks and GSM gateways
Healthcare
Book, remind and triage — every patient call answered, day or night.
- Appointment booking and rescheduling against live clinic slots
- Voice-note triage on WhatsApp with urgency flagging
- Medication and vaccination reminder campaigns
- Hand-off to on-call staff for anything clinical
Retail & commerce
Take orders and track deliveries by voice and WhatsApp.
- Order status and delivery tracking by phone number
- Order capture straight into your inventory or ERP
- Abandoned-order and payment reminder calls
- Multilingual store information line
Call telemetry
● Live
Today7d30d
Calls handled
4,812
+12%
Avg. response
640 ms
−40 ms
Resolved by agent
82.4%
+3.1 pts
Live now
37
concurrent
Call volume by hour
Voice
WhatsApp
00:0006:0012:0018:0023:00
Top intents
-
Balance enquiry34%
-
Card block / replace21%
-
Loan status16%
-
Branch info12%
-
Hand-off to officer9%
Dashboard preview with sample data.
Put a voice agent on your line this week.
Start a 14-day trial, connect a number and take your first AI-handled call today.