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AugsmaVoice

How it works

Launch a voice agent in four steps

No code, no hardware, no long rollout. Build in the browser, test with your own phone, then switch on live traffic.

  1. STEP 01

    Create your agent

    Pick a template for banking, telecom, healthcare or commerce. Give it a name, a voice and a greeting in minutes.

    • Choose a template or start blank
    • Name your agent and pick a voice
    • Write the greeting callers hear first

  2. STEP 02

    Teach it your business

    Upload FAQs, policies and price lists. Define the actions it can take — check a balance, book a slot, open a ticket.

    • Upload documents, FAQs and price lists
    • Describe actions with simple forms or connect an API
    • Set rules: what needs verification, what always goes to a human

  3. STEP 03

    Connect your channels

    Attach a phone number, SIP trunk, GSM gateway or WhatsApp Business line. Test every flow from the browser first.

    • Forward an existing number or get a new one
    • Connect a SIP trunk, GSM gateway or WhatsApp Business line
    • Call your agent from the browser to test

  4. STEP 04

    Go live and improve

    Switch on traffic, watch live telemetry and review transcripts. Refine answers and the agent improves on the next call.

    • Route a share of traffic or go all-in
    • Watch live telemetry and review transcripts
    • Improve answers in one click from any call

Channels

Meet customers where they already are

Phone calls

Inbound and outbound on local numbers, toll-free lines or your own SIP trunk. Works on any phone — no smartphone or data needed.

WhatsApp voice notes

Customers send audio; the agent transcribes, triages and replies by voice or text, with urgent cases flagged to your team.

GSM & short codes

For operators and national programmes: connect GSM gateways and short codes for nationwide reach on every network.

For developers

Or wire it up with a few lines of PHP

Everything in the dashboard is available through the REST API. Trigger outbound campaigns, receive call events by webhook and plug agents into your own apps.

Get the PHP SDK
outbound-reminder.php 
<?php
$augsma = new Augsma\Client(getenv('AUGSMA_KEY'));

$call = $augsma->calls->create([
    'agent'    => 'loan-reminders',
    'to'       => '+23276000000',
    'language' => 'en',
    'context'  => ['name' => 'Aminata', 'due' => '2026-11-01'],
    'webhook'  => 'https://bank.example/augsma/events',
]);

echo $call->id; // call_9f2c…

Put a voice agent on your line this week.

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